Seeking Excellence

CRTC continues to seek excellence in meeting the education and resourcing needs of the faith community. CRTC regularly undergoes both external and internal evaluation, including the collection of both qualitative and quantitative data. This includes evaluations of each course or event, gathering focus groups, and conducting various surveys.

Below is an excerpt of learnings from a recent Focus Group, focusing on CRTC Transformational Learning opportunities:

  • National experts (such as Richard Carlson, Walter Brueggemann, Diana Butler Bass) were popular with clergy. They appreciated the chance to interact “face-to-face” or in small groups with these experts. These lectures or events were enhanced by the option to discuss the experience in greater depth with a clergy peer group.
  • Non-clergy especially appreciated the opening to pursue theological education—offerings that would not be available locally without CRTC. Courses gave lay people the opportunity to discern their call to ministry.
  • Both clergy and non-clergy have high expectations about the quality of CRTC events and courses. These expectations were consistently met, with few exceptions. Both groups describe CRTC staff as friendly, caring, and responsive to suggestions.
  • Clergy and non-clergy evaluate the costs of CRTC offerings differently. Clergy see the CRTC events as inexpensive while congregants view the offerings as expensive.

(See the full report)

The Siena Research Institute conducted an evaluation on CRTC, Including how well CRTC is fulfilling its mission. Below is an excerpt from the summary report of the findings:


“Overall satisfaction with CRTC among respondents is exceptionally high.”

How successful has CRTC been in living out its mission?
96% Successful in Equipping (56% completely)
95% Successful in Inspiring (55% completely)
85% Successful in Connecting (32% completely)

Involvement with CRTC has enhanced my:
88% Exposure to theologians
77% Keeping in touch with cutting edge topics
72% Engagement with other denominations
71% Access to recourses
70% Openness to God
55% Ability to perceive spiritual direction
53% Ability to offer support to others
49% Sermon writing and delivery
46% Ability to perform business aspects of church life
29% Understanding of other faiths

(See the full Summary Report)